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Q Collaboration Process 2023-07-26 11:37:17.152

Send inquiry → negotiate details/preliminary quotation → confirm samples/formal quotation → sign contract/deposit → mass production → goods preparation/follow-up in sale → settlement/delivery → after-sales service/further cooperation

Q How long does it take for samples, delivery (production)? 2023-07-26 11:37:08.183

Hello, the sample production time depends on the degree of customization and the presence of accessories. Conventional derivatives usually take 3 to 7 working days; the delivery time mainly depends on the quantity you order, and usually takes 10-25 working days.

Q What parameters or information do I need to provide when ordering your motor? 2023-07-26 11:37:00.452

Hello, if you have used the corresponding motor, please try your best to provide physical samples for our company to test and sample. If you have specific motor confirmation, specification, test report or other parameters, please provide them to our company for reference and evaluation. If you have not used a similar motor, please download the Consultation Form from our official website to confirm and fill in the corresponding form, and get in touch with our pre-sales staff, thank you.

Q Is the motor in stock? 2023-07-26 11:36:51.502

Hello, because each customer has different needs for motors, and there are many parameters and results that can be derived from each model, at present, our company mainly adopts the mode of customized order production, and does not make inventory orders under normal circumstances. If you have any needs for motors, please contact our pre-sales personnel to confirm and communicate the detailed requirements. It is suggested that samples can be made first, and after confirming that they meet the requirements, then mass production.

Q General considerations for the use of motors 2023-07-26 10:59:50.042

A: the use of general matters needing attention:

In order to enable you to safely, rest assured that in the use of ultra-force motor products, please be sure to read before use. If you have any questions, please ask our customer service staff.

Pay attention!

1. Do not insert the wires and motor terminals of the motor directly into the household socket to avoid electric shock.
2. Do not touch the power-on parts such as the power-on terminal during power-on to avoid electric shock.
3. Do not touch the rotating parts， including accessories with your hands or fingers during power-on to avoid injury.
4. Please be careful not to fix (lock) the shaft that is always energized. This is because depending on the specifications of the motor, even a short period of time may cause a risk of burning.
5. It is feared that the motor's operating conditions (installation state, load, ambient temperature) will increase the degree of heating of the motor, thus causing the risk of scalding. Please pay attention.